CUSTOMER SERVICE 

Gibbs Smith / BabyLit offices and warehouse are closed annually from Christmas Day through New Year's Day. Orders submitted during that time will be processed on January 2. Request for customer service may be delayed.
Customer support is available Monday through Friday from 8:00 am to 5:00 pm Mountain Time. Holidays may affect days and/or hours of availability. You can reach customer service by phone or email.

Gibbs Smith

800-835-4993

orders@gibbs-smith.com

 

Babylit

800-835-4993

info@babylit.com

WEB ORDERS AND SHIPPING

We only accept orders within the United States, including Puerto Rico, and APO, FPO, and DPO addresses. Orders received after 11am Mountain Time may be processed the next business day. After filling out your shipping address at checkout, we will provide you with available shipping options from the following.

FEDERAL EXPRESS GROUND

Delivery time (after processing) of 1-5 business days within the contiguous United States, or 3-7 days to Alaska or Hawaii. Delivery to street addresses only.

WAREHOUSE PICKUP

May be available next day. Your order may be picked up at our distribution center / warehouse, in Kaysville, Utah. No shipping charges apply.

USPS MEDIA MAIL

Delivery time 2 – 8 Business Days (after processing). Limited to orders with books only (no totes, mugs, etc.). Your shipping rate is calculated by the weight of your order. Media Mail is usually the least costly shipping option, but is also slower than other methods.